Service Policy for Social Media Marketing Services
Effective Date: July 15, 2024
Welcome to taptap.biz! This Service Policy outlines the terms and conditions under which we provide social media marketing services. By using our services, you agree to comply with this policy. If you do not agree with any part of this policy, please refrain from using our services.
1. Service Description
taptap.biz offers a variety of social media marketing services designed to enhance your online presence and engagement. Our services include but are not limited to:
- Content creation and scheduling
- Social media account management
- Audience growth and engagement
- Social media advertising and promotions
- Analytics and reporting
2. Service Delivery
a. Customization: Our services are tailored to meet the specific needs and goals of each client. We work closely with you to develop a customized social media marketing strategy.
b. Delivery Timeline: The timeline for delivering services will be agreed upon at the outset of the project. While we strive to meet all deadlines, delays may occur due to unforeseen circumstances. We will communicate any potential delays promptly.
c. Revisions and Feedback: We offer a reasonable number of revisions to ensure your satisfaction with our services. Any feedback or requests for changes should be communicated in a timely manner.
3. Client Responsibilities
a. Accurate Information: You agree to provide accurate, current, and complete information as required for the provision of our services. This includes access to social media accounts, relevant content, and any other necessary details.
b. Compliance with Policies: You are responsible for ensuring that all content and activities on your social media accounts comply with the respective platform's policies and guidelines. We are not liable for any account suspensions or bans due to policy violations.
c. Timely Communication: You agree to respond to our communications and requests for information promptly to ensure the efficient delivery of services.
4. Payment Terms
a. Pricing: The pricing for our services will be outlined in a separate agreement or invoice. Prices are subject to change, but any changes will be communicated to you in advance.
b. Payment Schedule: Payments are due as specified in the agreement or invoice. Late payments may result in the suspension of services until payment is received.
c. Refunds: Our Refund Policy, detailed separately, outlines the conditions under which refunds will be granted.
5. Confidentiality
We respect your privacy and are committed to protecting your confidential information. Any proprietary information shared with us for the purpose of delivering services will be kept confidential and used solely for the intended purpose.
6. Intellectual Property
a. Ownership: You retain ownership of all content and materials provided to us for the purpose of delivering services. Upon payment in full, you will also own the rights to the final deliverables.
b. Use of Content: By using our services, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your content for the purpose of providing the agreed-upon services.
7. Limitation of Liability
taptap.biz will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of our services. Our total liability for any claims related to our services is limited to the amount you paid for the services in question.
8. Termination of Services
a. Termination by Client: You may terminate our services at any time by providing written notice. Any fees for services rendered up to the date of termination will be due and payable.
b. Termination by taptap.biz: We reserve the right to terminate services if you breach this Service Policy or any other agreement. We will provide notice of termination, and any fees for services rendered up to that date will be due and payable.
9. Modifications to Service Policy
taptap.biz reserves the right to modify or update this Service Policy at any time. Any changes to the policy will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our service practices.
10. Contact Us
If you have any questions or concerns about our Service Policy, please contact us at:
Email: support@taptap.biz
Address: Str. Argentina, Bucharest, Sector 1
Thank you for choosing taptap.biz. We are dedicated to providing exceptional social media marketing services and look forward to supporting your online growth and success.